Digital Millennium Copyright Act (DMCA) Policy

Last updated: June 6, 2025

1 Overview

Page & Pitch ("Page & Pitch", "we", "our" or "us") operates a text‑to‑speech service that converts user‑supplied manuscripts into private audio files for individual customers. Because all source material is providedat the direction of our users, we rely on the safe‑harbor provisions of 17 U.S.C. §512(c) (the "DMCA"). This document explains:

• how copyright owners can submit a DMCA takedown notice;
• how users can file a counter‑notification;
• our repeat‑infringer policy; and
• the automated screening measures we employ to discourage infringement.

2 Designated Agent

Pursuant to 17 U.S.C. §512(c)(2), Page & Pitch has designated the following agent to receive notifications of claimed infringement:

(The full designation is also filed with the U.S. Copyright Office and may be looked up at copyright.gov.)

3 How to File a Takedown Notice

If you believe that material made available through our service infringes your copyright, you (or your agent) may submit a written notice that includes all of the following:

1. Identification of the copyrighted work claimed to have been infringed (title, author, ISBN, URL to authorized edition, etc.).
2. Identification of the allegedly infringing material and enough information for us to locate it (order number, manuscript file name, sample passages, etc.).
3. A statement that you have "a good‑faith belief" the disputed use is not authorized by the copyright owner, its agent, or the law.
4. A statement, under penalty of perjury, that the information in the notice is accurate, and that you are the copyright owner or authorized to act on the owner's behalf.
5. Your physical or electronic signature.
6. Your contact information (name, mailing address, telephone number, and e‑mail address).

Notices that fail to contain all of the above information may be deemed invalid.

Submit the completed notice to our Designated Agent by e‑mail (preferred) or postal mail at the addresses listed above.

4 What Happens Next

1. Upon receipt of a valid notice, we will promptly disable access to the challenged manuscript and any associated audio files pending further review.
2. We will forward a copy of the notice (with your contact information) to the user who supplied the material.
3. The user may then submit a counter‑notification (see Section 5). If no counter‑notification is received within 10 business days, the manuscript will be permanently deleted and the associated order cancelled.

5 Counter‑Notification Procedure

If you are the user who uploaded the material and you believe it was removed in error, you may file a counter‑notification that includes all of the following:

1. Identification of the material that has been removed and the location where it previously appeared.
2. A statement, under penalty of perjury, that you have a good‑faith belief the material was removed or disabled as a result of mistake or misidentification.
3. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, and that you will accept service of process from the person who provided the original notice.
4. Your physical or electronic signature.

Send the counter‑notification to our Designated Agent at the address in Section 2. Once we receive a valid counter‑notification, we will forward it to the original complainant. Unless the complainant files an action seeking a court order within 10 business days, we will restore the material.

6 Repeat‑Infringer Policy

In compliance with §512(i), Page & Pitch maintains a three‑strike policy:

• A "strike" is recorded each time a valid DMCA notice results in confirmed removal of a user's content.
• Users accumulating three (3) strikes within a rolling 12‑month period will have their accounts terminated and are barred from re‑registration.
• Strikes older than 12 months are purged.

We may issue a single, immediate termination for egregious or willful infringement at our sole discretion.

7 Proactive Screening Measures (Transparency Disclosure)

Although the DMCA does not require proactive monitoring, Page & Pitch employs the following automated tools to discourage infringement and to minimize the need for takedown requests:

1. An AI LLM metadata analysis – extracts publication dates, copyright notices, and publisher info from every upload.
2. Public‑Domain lookup – cross‑checks Google Books, Open Library, and HathiTrust APIs; genuine public‑domain texts are fast‑tracked.
3. Copyscape overlap scan – three 200‑word snippets benchmarked against the public web; manuscripts with ≥ 25 identical words and ≥ 5 % overlap are held for manual review.
4. Manual triage – users must supply proof of rights if a manuscript is flagged.
5. Private fingerprint index – manuscripts removed for infringement are fingerprinted to block re‑uploads.

These measures reduce accidental infringement while keeping user privacy intact.

8 Contact

Questions about this policy may be directed to copyright@pageandpitch.com. For faster service, please include "DMCA Inquiry" in the subject line.

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